08 - Specialist, IT Solutions (Monterrey)

Req ID:
Region: Americas
Country: Mexico
State/Province: Reciente Leon
City: Monterrey

• Functional Area: Information Technology (ITM)
• Career Stream: IT Solutions (SOLN)
• Role: Specialist (SPE)
• Job Title: Specialist, IT Solutions
• Job Code: SPE-ITM-SOLN
• Job Level: Band 8
• Direct/Indirect Indicator: Indirect

Performs tasks such as, but not limited to, the following:

• Engage with community to explore opportunities for the use of IT solutions
• Gather and document business requirements
• Work with various IT teams to develop and deliver IT solutions
• Respond to system problems by analyzing the issue and determining the next course of action
• Provide system training to end users
• Participate in and lead various IT projects as required

• Strong customer ser...