1.20 Help Desk Support
F
Focused HR Solutions
📍 Golden, Colorado, United States
Job Description
Temporary position only. Must be local. Must be able to work from home on Fridays. Must be able to interview in person. Must be able to take CJIS certification training/exam.
Our direct client has an opening for a Help Desk Support 62595
This position is up to 5 months with the option of extension, and the client is in Golden, CO.
Qualifications:
Our direct client has an opening for a Help Desk Support 62595
This position is up to 5 months with the option of extension, and the client is in Golden, CO.
Qualifications:
- Provides support to end users on a variety of issues.
- Identifies, researches, and resolves technical problems.
- Responds to telephone calls, email, and personnel requests for technical support.
- Documents, tracks, and monitors the problem to ensure a timely resolution.
- May require an associate degree in a related area and at least 1 year or equivalent experience in the field or in a related area.
- Has knowledge of commonly used concepts, practices, and procedures within a particular field.
- Relies on instructions and pre-established guidel...