2024 Internship - Customer Support Engineer (TRU Simulation + Training - Lutz, FL)

J OB SUMMARY:

The Simulator Software Support Engineer will be responsible for working directly with our flight training device customers to resolve issues on the flight training device in a timely manner.

JOB RESPONSIBILITIES:

·Liaison between flight training device customers and TRU Simulation. Act as an advocate to the customer and communicate with TRU Simulation engineering and production teams to fix, deliver, and test solutions.

·Ensure timely delivery of TRU Simulation deliverables to Customers.

·Provide regular reporting to Customer of issue statuses.

·Ability to translate Customer issues into engineering terms and perform primary triage of issues.

·Ability to understand code and make small changes to existing code.

·Compile and test new loads on ...