2026 End User Support Apprentice – Level 3 IT Apprenticeship

Thales

📍 doncaster, england, United-Kingdom

Full-time Other Posted June 12, 2026

Job Description

2026 End User Support Apprentice – Level 3 IT Apprenticeship

Location: Doncaster, United Kingdom

Start Date: 07 September 2026

Salary: £24,000 per annum

Employee type: Permanent

Working Schedule: 37 hours a week, Monday - Friday across 3 shift patterns covering hours between 7:30am and 6pm

We are recruiting apprentices to work as part of the UK Service Desk Team whilst also undertaking an IT Technician Apprenticeship.

What the role has to offer:

  • Earn while you learn
  • Job specific training experience
  • Recognised qualifications
  • Permanent role from day one
  • Tuition fees for university or approved training providers are fully covered

This role covers IT support to all UK business users and involves working on incidents and service requests using the Service Desk tool (Service Now). The work involves logging, troubleshooting, diagnosing and managing incidents ...