2nd Line IT Support Engineer
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Global 4 Communications Ltd
📍 Harraby, Cumbria, United Kingdom
Job Description
2nd Line Technical Support Engineer
Location: Carlisle, Cumbria (On-site)
Position Type: Full-time, Permanent
Hours: Monday to Friday, 08:30 – 17:30
Salary: Competitive & Negotiable (Depending on experience)
About Global 4: We Love Tech. We Love Our People.
At Global 4, technology is our passion, but service excellence is our superpower. We advise, implement, and support market-leading telecom, connectivity, cloud, and IT services for businesses right across the UK.
We are fast-paced, forward-thinking, and growing. If you are a tech-driven problem solver who thrives on unraveling complex issues and delivering hero-level customer support, we want you on our team in Carlisle.
The Role: Why You Matter
As our 2nd Line Technical Support Engineer, you are the vital bridge between initial triage and deep infrastructure support. You will be the ultimate escalation point for our 1st Line team, taking true ownership of complex da...
Location: Carlisle, Cumbria (On-site)
Position Type: Full-time, Permanent
Hours: Monday to Friday, 08:30 – 17:30
Salary: Competitive & Negotiable (Depending on experience)
About Global 4: We Love Tech. We Love Our People.
At Global 4, technology is our passion, but service excellence is our superpower. We advise, implement, and support market-leading telecom, connectivity, cloud, and IT services for businesses right across the UK.
We are fast-paced, forward-thinking, and growing. If you are a tech-driven problem solver who thrives on unraveling complex issues and delivering hero-level customer support, we want you on our team in Carlisle.
The Role: Why You Matter
As our 2nd Line Technical Support Engineer, you are the vital bridge between initial triage and deep infrastructure support. You will be the ultimate escalation point for our 1st Line team, taking true ownership of complex da...