2nd Line Support Engineer

Job Title: 2nd Line Support Engineer – Networking & Infrastructure Support

Salary: £30,000- £37,000

Location: Birmingham

A growing organisation is seeking a Level 2 Support Engineer with a strong networking and infrastructure background to join their technical support team. This role is ideal for a proactive IT professional who enjoys troubleshooting complex issues across networking, virtualisation, and cloud environments while supporting a busy enterprise infrastructure

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Key Responsibilit

• iesProvide Level 2 technical supp ort across networking, infrastructure, and cloud servic
• es.Troubleshoot complex networking iss ues, including VLANs, routing, and switchi
• ng.Configure and maintain VLANs, ACLs, and firewall polic i
• es.Diagnose Spanning Tree iss ues and network performance proble
• ms.Support and maintain firewall, sw...