Accessible Transit Coordinator

The City of St. Albert is recruiting an individual to join our Public Operations department as an Accessible Transit Coordinator. Reporting to the Transit Operations Supervisor, this position will be responsible for the day-to-day administration and operation of the accessible transit service known as “Handibus”. This position ensures safe, reliable, and efficient service delivery, manages eligibility criteria and client applications, maintains the client database, supports service planning and implementation, and monitors and resolves any issues.

Responsibilities

• Coordinate daily accessible transit operations, including trip bookings, client applications, and maintenance of the client database.
• Support service delivery by resolving issues, monitoring performance, and collaborating with internal teams, contractors, and regional partners.