Account Coordinator ( ONLY ONSITE , NO WORK FROM HOME )

Job Description

Job Description

Description

All employees of Smith System are responsible for abiding by the company's core values of servant leadership, diversity, ethical behavior, teamwork, and continuous learning. The Account Coordinator delivers excellent service and deliverables to all Smith System customers, both external and internal, using multiple communication platforms and systems.

RESPONSIBILITIES

• Serve as the corporate contact for all assigned Smith Systems dealers to ensure clients have the best experience possible.
• Build sustainable relationships with dealers and our customers by providing excellent service using phone, email, and video conferencing.
• Become a highly trained expert on all pertinent company-wide and department-wide processes, our product, communication methods and the handling of escalations.
• Be a proactive participant in the customers relationshi...