Job Description
Account Manager (Customer Success Focus)
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Location: Remote
Reports to: Customer Success Manager
Role Overview
We are seeking an Account Manager who will take ownership of client relationships and ensure their long-term success and satisfaction. The ideal candidate will be fluent in English and French and will play a key role in onboarding, training, and supporting our clients throughout their journey with Parent™. You will act as the main point of contact for assigned accounts, ensuring smooth adoption, proactive engagement, and ongoing value realization.
Key Responsibilities
- Serve as the primary point of contact for assigned client accounts, managing relationships in both English and French.
- Lead onboarding and training sessions for new clients, ensuring they are fully equipped to use the Parent™ s...