Job Description
Otis Elevator Company is searching for a highly motivated Account Manager responsible for territory sales, margin growth, and customer satisfaction within the assigned geography.
Responsibilities
- Prospect, build, and maintain customer relationships; achieve or exceed sales objectives.
- Serve as a technical sales consultant for customers in the territory.
- Retain and renew maintenance agreements by improving customer satisfaction via the MFA program.
- Conduct sales planning and needs assessment to inform account targeting efforts, including expansion within the existing installed base and renewal efforts.
- Assist with customer concern resolution in collaboration with Operations, the Service Project Manager, and Service Supervisor.
- Partner with branch business development sales team to identify new business opportunities.
- Actively communicate competitive feedback and market dynamics internally to refine solution...