Job Description
Job Title: Account Manager – Email Process
Shift: US Shift (08 PM – 5 AM IST)
Working Days: 5 Days (Rotational Week offs)
Location: Viman Nagar, Pune (Work From Office)
Experience: 1+ Years
Transport: No Cab Services
Job Overview
We are looking for a detail-oriented and customer-focused Account Manager to handle the Email Process for a US-based e-commerce hardware client. The role involves managing inbound and outbound email inquiries, assisting customers with product information, order processing, quotations, and driving conversions through effective email communication.
The ideal candidate should have strong written communication skills, a customer-centric approach, and the ability to identify sales opportunities through email interactions. The goal is to enhance customer experience, build strong relationships, and contribute to revenue growth.