Aces Program Manager - Icqa, Amazon Customer

Amazon Servicos de Varejo do Brasil Ltda. - C41

📍 Cajamar, Cajamar, Brazil

Full-time Other-General Posted February 24, 2026

Job Description

Bachelor's Degree;
- Program or project management experience;
- Experience using data and metrics to determine and drive improvements;
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership;
- Advanced Excel;
- Advanced English.
As the Learning Program Manager for FCs, you will be the guardian of quality control at Earth's most customer-centric company! More specifically, you will be responsible for the adoption and creation of Learning and Training associate content at the Fulfillment Center network.
As the Program Manager, you will be accountable for the program's roadmap, planning cycles, financial entitlement, strategy, and structure. You will work with your peers at other Transportation ACES units (AMZL and Middle Mile) to ensure the scalability of end-to-end processes and quality control.
Key job responsibilities
**Your core activities and responsibilities include**:
Being the Subject Matter Expert ...