Job Description
Job Overview
The Activation and Sales Ops Manager will be responsible for driving customers onboarding, activation, and operational excellence. This role leads and motivates a high-performing Sales Activation team, sets and monitors KPIs, and ensures the achievement of daily, weekly, and monthly activation targets.
Job Responsibilities
· Analyze and identify gaps within KYC and LMS systems related to customer onboarding and activation processes as well as replacements.
· Coordinate card processors for card issuance requests, packaging, and logistics management
· Liaise with third-party service providers to modify, enhance, and develop customer and card-related workflows.
· Adhere to Card Operations policies by applying all regulatory-mandated restrictions and requirements to mitigate operational and compliance risks.
· Lead, coach, and motivate the S...