Acton Customer Service Coordinator
F
Force Inspection Services
📍 acton, on, Canada
Job Description
Enhance customer experiences with Halton Hills Hydro Inc. as an Acton Customer Service Coordinator. This full-time position is crucial for maintaining community-focused customer interactions.
In this role, you report to the Customer Care Manager and take charge of customer service tasks including inquiries through phone, email, and in-person interactions. You'll manage collections and organize vital work orders while ensuring customer satisfaction through effective communication and problem-solving skills.
Key Responsibilities:
• Address incoming customer inquiries across various platforms
• Coordinate collections and correspondence for all accounts
• Organize work orders for efficient billing
• Plan and monitor 4,000 budget customers' accounts
• Process bankruptcies and oversee payments to final accounts
Requirements:
• Minimum Grade 12 education
• Outstanding verbal and written communication skills
• High attention to detail and excellent organization...
In this role, you report to the Customer Care Manager and take charge of customer service tasks including inquiries through phone, email, and in-person interactions. You'll manage collections and organize vital work orders while ensuring customer satisfaction through effective communication and problem-solving skills.
Key Responsibilities:
• Address incoming customer inquiries across various platforms
• Coordinate collections and correspondence for all accounts
• Organize work orders for efficient billing
• Plan and monitor 4,000 budget customers' accounts
• Process bankruptcies and oversee payments to final accounts
Requirements:
• Minimum Grade 12 education
• Outstanding verbal and written communication skills
• High attention to detail and excellent organization...