Aftercare and Servicing Coordinator

Job Purpose:
We are seeking a dedicated and organised Care Coordinator to join our team. The successful candidate will be responsible for managing client relationships, coordinating care plans, and ensuring seamless communication between clients and service providers. This role offers an excellent opportunity to utilise your communication and analysis skills within a dynamic environment, contributing to the delivery of high-quality care services.
Duties and Responsibilities:

• Provide prompt and effective responses to client enquiries, addressing concerns and offering clear guidance on aftercare and servicing options.
• Offer ongoing support to clients throughout the aftercare period, ensuring post-purchase satisfaction and timely resolution of issues.
• Maintain positive, professional relationships with clients, service providers, and internal teams to support efficient aftercare operations.
• Schedule and co...