Agent-Front Desk-Lead

Marriott

📍 Taichung, Taiwan, Taiwan

Full-time other-general Posted February 28, 2026

Job Description

**Additional Information**
**Job Number** 24191843
**Job Category** Rooms & Guest Services Operations
**Location** Fairfield by Marriott Taichung, No 1155 Section 2 Huanzhong Road, Taichung, Taiwan, Taiwan, 40765
VIEW ON MAP (https://www.google.com/maps?q=Fairfield%20by%20Marriott%20Taichung%2C%20No%201155%20Section%202%20Huanzhong%20Road%2C%20Taichung%2C%20Taiwan%2C%20Taiwan%2C%2040765)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate gu...