AI Configuration Engineer
A
ADDFORCE HR SOLUTION
📍 Mandaluyong, Metro Manila, Philippines
Job Description
We're Hiring: AI Configuration Engineer
Join a global leader in cloud contact center solutions and be part of a high-performing AI & Custom Services team that's transforming customer experiences through intelligent automation.
Work Setup: Work-from-Home (with internet & meal allowance)
Location: Philippines
Shift: Night Shift (with 15% differential)
Salary: Competitive + Great Benefits
What You'll Do:
- Engage with customers to understand business needs and design AI-driven contact center solutions.
- Configure applications on the Five9 platform, often integrating with tools like Salesforce, ServiceNow, or HubSpot.
- Lead solution design, configuration, testing, and implementation.
- Provide expert advice, troubleshooting, and knowledge transfer to clients.
- Collaborate with global teams on cloud, telephony, and AI-based solutions.
Qualifications:
- Bachelor's degree in Computer Science, Eng...