AI Engineering Manager at Service Management Processes & Solution

SAP

📍 Budapest, Hungary, Hungary

Full-time other-general Posted February 28, 2026

Job Description

**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

**The role:** We are looking for an AI Engineering Manager within the Service Management Processes & Solutions area as Head of CSM & ITSM Generative AI Solutions. The team is responsible for the development of high-impact AI-driven products and services across SAP's Service & Support domain. You will work closely with cross-functional stakeholders to define, implement, and scale AI solutions that boost productivity and generate tangible business value across our operational pr...