Job Description
Join Air Canada's team as an Operations Passenger Advisor, dedicated to safeguarding customer experiences during flight operations. Your expertise will help shape the travel journey while managing disruptions.
As an Operations Passenger Advisor, you'll be integral in managing customer impacts and ensuring smooth operational recovery. Your two years of experience in airline customer service will be utilized in providing direct support, analysis of passenger needs, and ensuring timely communication during irregularities. Your proactive feedback will help enhance the passenger movement function continuously.
Key Responsibilities: • Manage requests and priorities for operations management • Coordinate special operations to protect customer flights • Provide detailed flight-specific customer analysis • Oversee the passenger re-accommodation process • Log data effectively for service management
Requirements: • Relevant post-secondary education is beneficial • Two y...
As an Operations Passenger Advisor, you'll be integral in managing customer impacts and ensuring smooth operational recovery. Your two years of experience in airline customer service will be utilized in providing direct support, analysis of passenger needs, and ensuring timely communication during irregularities. Your proactive feedback will help enhance the passenger movement function continuously.
Key Responsibilities: • Manage requests and priorities for operations management • Coordinate special operations to protect customer flights • Provide detailed flight-specific customer analysis • Oversee the passenger re-accommodation process • Log data effectively for service management
Requirements: • Relevant post-secondary education is beneficial • Two y...