Algotale- Implementation Associate Customer Success

Profile- Implementation Associate- Customer Success

Experience- 1 to 5 years 

Location - Bangalore/ Mumbai

Roles and Responsibilities:

● Handling end-to-end implementation of, a leading SaaS/cloud-based supply chain

automation product for the FMCG industry.

● Understanding of software architecture and configuration of the product to match customer

requirements.

● Working with Master data, assisting with service requests, and troubleshooting problems

with data.

● Client Interaction- Handle clients and communicate client's requirements to internal teams.

● Coordinate with respective stakeholders and provide technical assistance to clients within

SLA.

● Helping...