Analyst - Cloud Operations, FinTech

We’re looking for a Cloud Operations Analyst to join our Fintech Cloud Division, reporting to the Cloud Operations Manager. In this role, you’ll help shape how we deliver best-in-class service to the largest financial institutions across the globe, enhancing customer experience through strategic, customer-centric solutions.
You’ll fit right in if you’re proactive, technically curious, and customer-focused, love working across teams and time zones, and get energy from tackling challenges that make an impact on a global scale

What You’ll Do

Facilitate technical implementations of our Calypso solution, including interfaces, component setup, and performance requirements.

Translate customer requirements into actionable implementation steps for our cloud operations team.

Coordinate with internal teams and clients to plan and execute Cloud technical integrations.

Investigate and reproduce bugs, document client scenarios, and support development team...

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