Analyst, GBS - PBS - Payroll

Position Summary

As the Country X Payroll SME, you will serve as a specialist in payroll operations, supporting the Payroll Lead in ensuring the accuracy, efficiency, and compliance of payroll processing. In this role, you will handle critical ticket assignments, oversee the resolution of escalated payroll issues, and ensure adherence to established processes. You will also support ongoing process improvement initiatives, provide specialized training to team members, and contribute to compliance by conducting audits and maintaining process documentation. You will collaborate closely with cross-functional teams, manage process trackers, and support the Payroll Lead in meeting service-level agreements (SLAs) and maintaining operational standards.

Primary Responsibilities

• Payroll Processing Cycle Ownership: Play a key role in the payroll processing cycle, ensuring compliance with policies, accuracy in payroll calculations, and efficiency in executio...