Job Description
Our Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and reengineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.
Work you'll do
As a Managed Services Engineer III, you will be responsible for...
• Support the operation, monitoring, and maintenance of managed services solutions across application and platform environments
• Analyze incidents, troubleshoot defects, and resolve production issues in accordance with service-level commitments
• Configure, test, and deploy changes, enhancements, and fixes using established release and change-management procedures
• Create and maintain technical documentation, runbooks, support procedures, and issue-resolution records
• Coll...
Work you'll do
As a Managed Services Engineer III, you will be responsible for...
• Support the operation, monitoring, and maintenance of managed services solutions across application and platform environments
• Analyze incidents, troubleshoot defects, and resolve production issues in accordance with service-level commitments
• Configure, test, and deploy changes, enhancements, and fixes using established release and change-management procedures
• Create and maintain technical documentation, runbooks, support procedures, and issue-resolution records
• Coll...