Job Description
The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code.
📍 Location: Hyderabad
🕒 Experience Level: 14+ years
We’re Hiring | Quality Leader – Process Excellence
We are looking for an experienced Quality & Process Excellence Leader to drive quality governance, process optimization, and client success across operations.
Key Responsibilities
- Lead and manage Quality Analysts and Process Specialists
- Own end-to-end Quality Assurance programs and SLAs
- Drive audits, KPIs, and continuous quality improvements
- Partner with Operations, Training, and Clients to enhance customer value
- Identify process gaps, risks, and improvement opportunities
- Build strong feedback loops and promote a culture of ...