Job Description
:Develop clear tech communication channels between Corning and assigned customers. Ensures customer satisfaction through timely and effective technical problem resolution and technical service. Resolve/clarify disposition of returns for manufacturing/quality action. Establish strong linkage to Customer Service, Supply Chain, Quality Assurance, Product Engineering and Product Line Management. Coordinate customer’s quality/technical audit at Corning. Develop and document thorough understanding of customers' processes from a product, design development and manufacturing perspective. Lead the promotion of Corning's technology advantages and capabilities. Prioritize these advantages according to customer requirements and concerns. Propose customer specifications to Worldwide Product Engineer. Negotiate and close sp...
Solve customers’ technical problems
Define and deliver today's product