Application Production Support (Carballedo)
A
Astek
📍 camporramiro, kingdom of spain, Spain
Job Description
At ASTEK Iberia, we are looking for an Application Production Support to join a leading company in the banking sector. You will play a key role in ensuring system stability, maintenance, and continuous improvement of critical banking systems.
Asegúrese de que toda la información de su solicitud está actualizada y en orden antes de inscribirse en esta oportunidad.
Responsibilities
Production support for core banking applications / Application maintenance (corrective and evolutive).
Deployments and testing for new projects.
Obsolescence management and patching activities.
Handling user requests and internal client support.
Supporting both On‑Premises solutions and third‑party SaaS solutions.
Answering product‑related queries, including product usage and design, configuration, software updates, third‑party integrations.
Managing tickets via ServiceNow and JIRA.
Working under ITIL methodology and ensuring SLA compliance.
Performance tu...
Asegúrese de que toda la información de su solicitud está actualizada y en orden antes de inscribirse en esta oportunidad.
Responsibilities
Production support for core banking applications / Application maintenance (corrective and evolutive).
Deployments and testing for new projects.
Obsolescence management and patching activities.
Handling user requests and internal client support.
Supporting both On‑Premises solutions and third‑party SaaS solutions.
Answering product‑related queries, including product usage and design, configuration, software updates, third‑party integrations.
Managing tickets via ServiceNow and JIRA.
Working under ITIL methodology and ensuring SLA compliance.
Performance tu...