Application Support Engineer (GCP & Media Platforms)

Devsu

📍 Brazil, Brazil, Brazil

Full-time Assistência técnica e administração Posted March 02, 2026

Job Description

We are looking for an Application Support Engineer to provide production support for cloud-native media applications running on Google Cloud Platform (GCP) and Kubernetes .

This role focuses on L2/L3 application support , incident response , root cause analysis (RCA) , and on-call rotations for services built in Go and deployed using GKE, Cloud Run, and GCP Workflows .

You will support platforms for live streaming, video transcoding, Video‑on‑Demand (VOD), and Media Asset Management (MAM) in high‑availability, time‑sensitive environments.

Full‑time (40h) role with on‑call rotations, including weekend coverage.

Responsibilities

  • Provide L2/L3 production support for critical media applications
  • Troubleshoot application, platform, and infrastructure issues across GCP and Kubernetes
  • Analyze logs, metrics, and traces