Job Description
Unity Infotech is currently hiring for the following roles within its Banking & FinTech practices:
- Software Engineer (Application Support)
Work Location: Kochi, Kerala
Job Overview
We are looking for a motivated and detail-oriented Application Support Engineers (L1/L2) to join our application reliability team. The ideal candidate preferably should have prior experience in FinTech or Banking, strong communication and analytical skills, and a willingness to learn and grow in a fast-paced environment.
Responsibilities
- Provide L1/L2 application support for banking and fintech applications.
- Act as the first point of contact for users, understanding and resolving their issues or escalating them as needed.
- Perform incident analysis, root cause identification, and resol...