Job Description
Unity Infotech is currently hiring for the following roles within its Banking & Fin Tech practices:
Software Engineer (Application Support)
Work Location : Kochi, Kerala
Job Overview
We are looking for a motivated and detail-oriented Application Support Engineers (L1/L2) to join our application reliability team. The ideal candidate preferably should have prior experience in Fin Tech or Banking , strong communication and analytical skills, and a willingness to learn and grow in a fast-paced environment.
Responsibilities
Provide L1/L2 application support for banking and fintech applications.
Act as the first point of contact for users, understanding and resolving their issues or escalating them as needed.
Perform incident analysis , root cause identification, and resolution tracking.
Coordinate with internal teams to ensure timely resolution of issues.
Document issues, troubleshooting steps, and solutions in the knowledge base.
Monitor application logs an...
Software Engineer (Application Support)
Work Location : Kochi, Kerala
Job Overview
We are looking for a motivated and detail-oriented Application Support Engineers (L1/L2) to join our application reliability team. The ideal candidate preferably should have prior experience in Fin Tech or Banking , strong communication and analytical skills, and a willingness to learn and grow in a fast-paced environment.
Responsibilities
Provide L1/L2 application support for banking and fintech applications.
Act as the first point of contact for users, understanding and resolving their issues or escalating them as needed.
Perform incident analysis , root cause identification, and resolution tracking.
Coordinate with internal teams to ensure timely resolution of issues.
Document issues, troubleshooting steps, and solutions in the knowledge base.
Monitor application logs an...