Application Support Specialist Northland Properties
S
Sandman Hotel Group
📍 vancouver, metro vancouver regional district, Canada
Job Description
Enhance Northland Properties' software operations as an Application Support Specialist in Vancouver, BC. Leverage your expertise in troubleshooting, configuration, and user support across key business applications.
As a full-time Application Support Specialist at Northland Properties Corporation, you will ensure optimal performance of software platforms, serving as a key liaison between users, technical teams, and vendors. With a strong focus on ticket resolution and application enhancements, your role includes diagnosing issues, managing configurations, and reporting for improvements.
Key Responsibilities:
• Provide support for PMS, CRS, GMS, and Payment Systems
• Log and resolve incidents and service requests efficiently
• Collaborate with IT teams and vendors for troubleshooting
• Track recurring issues for process and tool enhancements
• Participate in user training and onboarding sessions
Requirements:
• 2–5 years in application support or IT operations<...
As a full-time Application Support Specialist at Northland Properties Corporation, you will ensure optimal performance of software platforms, serving as a key liaison between users, technical teams, and vendors. With a strong focus on ticket resolution and application enhancements, your role includes diagnosing issues, managing configurations, and reporting for improvements.
Key Responsibilities:
• Provide support for PMS, CRS, GMS, and Payment Systems
• Log and resolve incidents and service requests efficiently
• Collaborate with IT teams and vendors for troubleshooting
• Track recurring issues for process and tool enhancements
• Participate in user training and onboarding sessions
Requirements:
• 2–5 years in application support or IT operations<...