Application Tech Support Practitioner
A
Accenture
📍 Bengaluru, Karnataka, India
Job Description
Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Cloud Contact Center Implementation
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
We are seeking a highly experienced Contact Center Transformation SME with 10+ years of experience in Contact Center technologies and at least 5+ years of expertise in Genesys Cloud CX migration and Transformation. The ideal candidate will be responsible for leading large-scale enterprise Contact Center Migration and Transformation programs on Genesys Cloud CX, driving ...
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Cloud Contact Center Implementation
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
We are seeking a highly experienced Contact Center Transformation SME with 10+ years of experience in Contact Center technologies and at least 5+ years of expertise in Genesys Cloud CX migration and Transformation. The ideal candidate will be responsible for leading large-scale enterprise Contact Center Migration and Transformation programs on Genesys Cloud CX, driving ...