Application Training Materials Developer

We are looking for an experienced Application Training Materials Developer to design and develop high-quality training content that supports application adoption for internal teams and external clients.

Key Responsibilities:

• Design end-to-end training solutions for new/existing applications

• Create user guides, process playbooks, QRGs, job aids, system simulations, and training decks

• Develop role-based learning paths for operations, implementation, account management, and client users

• Translate complex technical workflows into simple, user-friendly training content

• Partner with SMEs, Product Owners, Technology & Operations teams

• Support UAT, go-live readiness, and post-launch stabilization

• Maintain content governance, templates, version control, and compliance standards

• Continuously improve training content based on feedback and system changes