Applications Support Sr Analyst

The Apps Support Sr Analyst is a seasoned professional role requiring in-depth disciplinary knowledge and strong analytical, communication, and leadership skills. The role focuses on providing technical and business support for Citi applications, ensuring stability and efficiency while collaborating across teams.

Responsibilities

• The Application Support Senior Analyst provides technical and business support for users of Citi applications, delivering quick resolutions to app issues and driving stability, efficiency, and effectiveness improvements.
• Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
• Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
• Conducts start‑of‑day checks, continuous monitoring, and regional handover.
• Performs sam...