Apprentice Customer Service Associate

American Express

📍 Gurugram, Haryana, India

Full-time Information and Record Clerks Posted March 01, 2026

Job Description

At American Express, our culture is built on a 175-year history of innovation, and Leadership Behaviours, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. 

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

  • Utilizing your skills and passion for customer service to help propel your team and its business partners to success. 
  • Consistently deliver extraordinary service on a high volume of inbound calls in a fast-paced, structured, customer care environment with a keen focus on driving a Customer First mentality.
  • Consult with Card Members to understand their needs and tailor unique and pers...