Arabic-Speaking IT Service Desk Analyst

HCLTech in Kuala Lumpur is looking for a Technical Support role, serving as the primary contact for customer technical assistance through various channels. You will analyze and resolve issues, guide users, and maintain logs of interactions.

The ideal candidate should have a Bachelor's Degree or Diploma in a technical discipline, fluency in Arabic, and 2+ years experience in a call center or IT service desk environment. Fresh graduates are also encouraged to apply.