Job Description
Job description
Role Responsibilities Meet and exceed business targets – across the area. Key parameters being - Footfalls, Conversions, Orders, Buyers, Sales, Spread, cost management etc.
Ensure that business and operational targets are being met at a granular level – across specific revenue streams, like - inbound, outbound, partners, builders, modular, B2B etc., and productivity at studio/studio- manager/home-consultant/design-consultant level.
Ensuring that that team is working to pre-set operational rhythm for all key activities – opening, closing, attendance, customer interactions, customer communication etc.
Monitor, train and coach all team members across skills such as – sales, customer handling, Pepperfry brand and product knowledge, maintaining data, creating reports etc.
Ensure that there is seamless transfer of knowledge and training, operational readiness and implementation focus for all key activities to team ...