Job Description
Job description Step into a role where your influence shapes every day. As an Area Operations Manager for Newcastle, Cumbria and Dumfries, you’ll elevate shop performance, energise teams, and deliver standout customer experiences. You’ll set the pace on standards, smash commercial targets, and drive digital and sustainability initiatives that push us ahead of the industry. We are looking for candidates to cover the Newcastle, Cumbria and Dumfries regions.What you will be doing:Be a visible leader across shops, building trust and driving a good customer first culture. Inspire, coach, and Team Leaders to deliver high commercial, operational, and compliance performance. Ensure outstanding shop standards, addressing performance gaps quickly and constructively. Drive KPI delivery across revenue, customer experience, compliance, digital adoption, and sustainability. Turn strategy into clear goals, using data insights to coach teams and improve r...