Artificial Intelligence Engineer

This role is responsible for designing, developing, and optimizing AI‑powered solutions—primarily through advanced
system prompt engineering
, LLM workflow creation, and automation design. This role focuses on building
stand‑alone AI assistants
and decision-support tools that increase efficiency, reduce manual effort, and enhance user experience across Operations and Support teams.

AI Development & Prompt Engineering

• Design, optimize, and maintain system prompts, reasoning structures, and AI agent instructions.
• Build scalable prompt libraries, templates, and standalone AI agents for summarization, classification, decision support, and knowledge tasks.
• Run tuning cycles to improve accuracy, reduce errors, and align outputs with business rules.

AI Solution Design (Standalone Tools)

• Develop self-contained AI tools and workflow-based LLM applications without system integrations (e.g., QA bots, SOP bots, evaluator...