Job Description
Position Overview
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections, and opportunities. As an assistant manager, you will be empowered to deliver outstanding commercial results and customer experiences, taking full ownership for operational standards, partner engagement, and key performance indicators.
Responsibilities
- Lead shifts with a focus on delivering commercial results and world‑class customer experience, ensuring every partner is set up for success.
- Take ownership of KPIs, including labour efficiency, waste reduction, and sales performance.
- Ensure shift deployment meets planned roles and routines, adjusting to optimise customer experience.
- Observe partner performance, coach, and provide feedback.
- Recognise and celebrate partner achievements during and after shifts.
- Act as the store’s duty manager when scheduled, being accountable for all operat...