Assistant Manager, Operational Excellence
G
Garena
📍 Bangkok, Bangkok, Thailand
Job Description
Job Description Lead the operations of teams under responsibility, including customer support and its end-to-end journey, procurement and internal purchasing of goods and services, and administration support and office management. Drive operational excellence by developing methods and processes that enhance efficiency, reduce costs, and improve overall performance within the teams. Manage team processes to ensure compliance with regulations, strong internal controls, and smooth operational and logistical flow. Collaborate closely with key stakeholders to align operational priorities with overall business strategy and ensure service quality. Lead and support company initiatives that strengthen processes, elevate service standards, and contribute to continuous improvement across the organization. Job Requirements Minimum 5 years of experience in operations management, procurement management, retail operations, store operations, customer journe...