Assistant Manager - Wetherby

Role Profile

Job Title: Assistant Manager

Function/Department: Retail

Reporting To: Shop Manager

Location: Wetherby

Role Purpose

You will be responsible and accountable for the shop and the team in the absence of the Shop Manager, operating and running the shop, managing the shop team, ensuring high standards, accepting and paying out bets, delivering excellent customer service, and overseeing opening and closing operations.

Key Responsibilities

• Support the Shop Manager with the day‑to‑day running of the shop and the shop team.
• Lead the operations in the absence of the Shop Manager: opening and closing the shop, managing and guiding the shop team.
• Maintain cash management procedures and supervise the use of the company Time and Attendance system.
• Drive team performance through clear communication, encouraging ideas for improvement, and keeping ...