Kolonaki 8 Design Suites & Lofts is seeking to hire anexperienced and detail-oriented professional to join our team as an Assistant Operations Manager.
The Assistant Operations Manager supports the day-to-day operations of theproperty, ensuring high standards of guest satisfaction and smooth operationalflow.
This role supports the Operations Manager and works with the wider team.
Responsibilities
Guest Services: Manage guest inquiries, requests, and concernsprofessionally via phone and emailConcierge Services and guest support throughout the stayProblem Resolution: Handle guest issues efficiently and with discretionSupport the Operations Manager in daily operational tasksCoordinate with housekeeping, maintenance, and external partners to ensureoperational standards are metMonitor operational processes related to check-ins, stays, and check-outsEnsure smooth daily workflo...