Job Description
Position Philosophy: The duties of the Assistant Manager position are to be performed by demonstrating and encouraging Stan’s Merry Mart’s core values.
The Assistant Manager position is primarily responsible for the complete retail operations and sales store-wide. The position also provides back up, and supports the Store Manager during his/her absence.
Essential Duties and Responsibilities:
Employee Relations
- Review all Secret Shops with employees to identify opportunity areas, and correct all issues. Retrain when necessary. Reward and recognize those with excellent scores.
- Set the example to all Associates by serving customers store-wide, and provide needed advice or information.
- Supervise Associates to maintain high levels of productivity and morale, set an example when managing Associates on the floor.
- Intervene to bring about prompt settlement of employee complaints, wheth...