Job Description
Job Title: Associate – AFR
Job Location: Manila
In this role, you will have the opportunity to work upon one or more back-end services for the Air freight service line, supporting countries, regions, or global and ensuring timely and accurate completion of tasks/target assigned. You will be part of a larger team, sharing best practices & working upon the services with continuous improvement approach.
Key Responsibilities:
· To understand the requirement of the station’s / country’s documentation and ensure jobs are executed as per standard operating procedures.
· Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines.
· Operate on the services according to the shifts, countries, or regions aligned.
· Deliver a high level of service quality through timely and accurate completion of services.
· Collaborate with colleagues within the business to identify solut...