Associate Customer Success Manager
Confidential
📍 WorkFromHome, Ciudad de México, Mexico
Job Description
Join to apply for the Associate Customer Success Manager role at Owner.com
Owner.com is growing quickly, and we are looking for a proactive and results-driven Associate Customer Success Manager to join our team. In this role, you will manage a large, dynamic portfolio of 120+ customers across all stages of the customer lifecycle. Your primary focus will be on engaging with our most at‑risk customer segment to maximize product adoption, deliver customer value, and mitigate churn risks. Through your efforts, you will aim to generate brand ambassadors and uncover expansion opportunities to drive growth.
As a key player in the customer experience, you will have the opportunity to influence changes on your direct team and the customer journey by providing valuable feedback to cross‑functional teams to shape the future of our product and offerings.
Success in this role will be measured by key performance metrics, including revenue...