Associate Director, Head of Quality

Lonza

📍 Suzhou, Jiangsu, China

Full-time Operations Specialties Managers Posted February 28, 2026

Job Description

Quality Assurance

• Oversee QA operations, including batch release, complaint handling, and cGMP compliance.

• Represent the site during customer audits and regulatory inspections.

• Collaborate with cross-functional teams to ensure quality standards in manufacturing.

Quality Control

Lead QC functions covering Raw Material, Analytical, Microbiology, Biochemistry, and Environmental Monitoring.

• Ensure timely testing and release of results, including Certificates of Analysis.

• Develop and implement QC strategies aligned with business goals.

Quality Compliance

Implement and maintain procedures in alignment with global and national cGMP regulations.

• Translate global quality standards into site-level policies and practices.

• Maintain site readiness for audits and certifications.

Customer Interface

• Ensure all quality related customer complaints are investigat...