Job Description
The Associate Director Operations will be responsible for overseeing the delivery and performance of RCM operations across multiple internal teams. This role is focused on ensuring operational excellence, achieving internal KPIs, driving continuous process improvements, and enabling productivity gains through innovation, automation, and strategic interventions. The role requires close collaboration with QA, training, and other support teams to ensure seamless execution of end-to-end RCM processes and service delivery at optimal efficiency.
Essential Functions: