Associate Expert - Content Solutions

Technical Expert – Content Solutions is responsible for ensuring the stability, scalability, and continuous improvement of our enterprise content ecosystem—built on a modern CCMS platform. Candidates with experience of Adobe Experience Manager are preferred.

Technical Expert – Content Solutions blends hands-on technical execution with architectural thinking, collaborating across content, IT, and product teams to deliver multichannel, high-quality, and secure content solutions that power KONE’s customer and employee experiences.

Key Responsibilities

Platform & Ecosystem Management:

- Continuously verify the health and performance of the content ecosystem. 

- Manage and execute platform upgrade activities in collaboration with Adobe Customer Success Engineers (CSE). 

- Perform daily troubleshooting related to content errors, renditions, and output generation. 

- Plan and execute content migration activities, ensuring data integrity and ...