Associate Manager, Global Analytic Insights

Concentrix

📍 Quezon City, Metro Manila, Philippines

Full time Business Operations Specialists Posted June 09, 2026

Job Description

Description


Essential Functions/Core Responsibilities

  • Oversees the implementation of analytic and performance improvement activities for large and/or complex accounts in conjunction with business unit and support groups. Ensures consistency of approach, quality of insight and accuracy of delivery across programs

  • Leads a team of Analysts and/or Consultants, to deliver high quality analysis, thought capital and clear recommendations bounded by options, ROI/impact potential and risk scenarios

  • Oversees descriptive and statistical analysis, qualitative process documentation via interviews, focus groups, and side by side or remote observations, recommendation development and initiative measurement

  • Conducts qualitative and quantitative data and identifies performance improvement opportunities via Microsoft Excel, Python, R, or other tools.

  • Develops key driver analysis, statistical linkages...