Job Description
What You Will Do:
Devise the Loan Kit strategy for the country/region. This will require the provision of a detailed operational review of all processes, procedures, methods and tools to determine adequacy to meet the performance objectives of the department.
Lead a team of people across multiple sub-teams.
Manage effective communications with the team to deliver operational targets. Ensure issues are escalated and any required briefings are effectively delivered.
Collaboratively work to set specific and meaningful development goals and works with the team members to create individual development plans.
Take responsibility for and work in collaboration with other stakeholders to set and achieve departmental and divisional KPIs / objectives such as Kit Service levels, efficiency, quality & financial performance metrics.
Regularly review and provide input to the relevanc...